Managing the E-Resource Ecosystem: Creating a Process for Sustainable E-Resource Life Cycle Workflow Analysis and Oversight

by Emily Campbell, Pamela J. MacKintosh, Sara Bahnmaier, Ash Brown, Rafael Escobar, and Heather Shoecraf


This paper will address the creation and implementation of the University of Michigan Library’s Electronic Resources & Database Management (ERDM) Workflow Team, a sustainable, ongoing group charged with analyzing library workflows related to electronic resources. The methods employed by the team, the findings and recommendations made, and some of the challenges encountered will also be explored. Finally, the team’s eventual expansion into the recently established Collections Workflow Team, which encompasses workflows within the Collections Division, will be discussed.


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